Cisco Certified Support Technician (CCST)
BNA Education is here to assist you in your professional development and help you advance and succeed in your career!
Duration
3 Days Instructor-led Training
Delivery Option
Instructor-led Classroom-based Training
or
Instructor-led Digital-based Live Training
Target Audience for CCST 100-150
- Entry-level professionals with a base knowledge of Cisco looking to obtain the Cisco Certified Support Technician (CCST) certification.
- Individuals seeking foundational networking skills to begin their career in IT and networking.
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Cisco CCST Course Overview
This instructor-led course prepares you for the CCST Networking (100-150) exam by introducing the foundational knowledge and skills needed to understand how networks operate, including devices, media, and protocols that enable network communications.
The course covers topics such as standards and concepts, addressing and subnet formats, endpoints and media types, infrastructure, and diagnosing problems. Participants will have access to lessons, video learning, lab activities, self-assessment questions, and a MeasureUp practice exam to simulate the test day experience.
Cisco CCST Prerequisites
No prerequisites required.
Cisco CCST Course Objectives
Upon successful completion, participants will be able to:
- Describe foundational Cisco networking concepts.
- Explain the operation of networking devices and media.
- Understand addressing and subnet formats.
- Identify infrastructure components and their role in network communication.
- Diagnose and troubleshoot basic network problems.
Cisco CCST Course Components
- Lessons: Comprehensive modules covering key concepts and skills.
- Video Learning: Demonstrations to reinforce theoretical knowledge.
- Labs: Hands-on activities to practice network configurations and troubleshooting.
- Practice Test: Measure up practice exams with remediation in Practice Mode and exam simulation in Certification Mode.
Course Outline
Lesson 1: Shipping Things (48 minutes)
- The Purpose of Packaging
- Addressing
- Packaging Data
- Tunnels
Lesson 2: Addresses (1 hour, 48 minutes)
- Address Scope
- Physical Addresses
- Internet Protocol Version 4 (IPv4)
- Why Two Addresses?
- Internet Protocol Version 6 (IPv6)
- Aggregation
- Network Prefixes
- Ports and Sockets
- Network Address Translation
Lesson 3: Routing and Switching (1 hour, 24 minutes)
- Manual Configuration
- Calculate an IP Address
- Assign an Address Through a Protocol
- Host-to-Host Communication and Address Resolution
- Switching Packets
- Routing Packets
- Redirects and Relays
Lesson 4: Wired Host Networking Configuration (1 hour)
- Windows
- MacOS
- Linux
- Verifying Connectivity
- Finding your Public IP Address
Lesson 5: What’s in a Network? (1 hour)
- Hosts and Virtual Hosts
- Mobile Devices
- Things
- Middleboxes
- The Global Internet
Lesson 6: Network Models (48 minutes)
- Why Are Models Important?
- The OSI Seven-Layer Model
- The TCP/IP Model
- The Recursive Internet Architecture
Lesson 7: Wired Networks (1 hour)
- Electrical Transmission and Interference
- The Maximum Transmission Unit
- Ethernet over Copper
- Fiber
- Pluggable Interfaces
Lesson 8: Wireless Networks (48 minutes)
- Free Space Concepts
- Wi-Fi
- Cellular
- Satellite
Lesson 9: Bandwidth, Delay, and Jitter (48 minutes)
- Bandwidth and Throughput
- Bandwidth and Delay
- Jitter
- Measuring Network Performance
Lesson 10: Basic Network Hardware (48 minutes)
- Hardware, Ports, and Lights
- Network Diagrams
- Network Wiring
- Managing Heat
Lesson 11: Local Area Networks (36 minutes)
- Building and Campus Networks
- The Home Network
- Configuring the Home Network
Lesson 12: Wide Area Networks (48 minutes)
- Challenges in WAN Design
- Metro and Last-Mile Network Design
- Transit Provider Design
- Ring and Hub-and-Spoke Topologies
Lesson 13: Data Centers and Fabrics (36 minutes)
- Web Applications
- Internet Exchange Points
- Spine-and-Leaf Fabrics
Lesson 14: Transport (1 hour, 24 minutes)
- IPv4
- IPv6
- User Datagram Protocol (UDP)
- Transmission Control Protocol (TCP)
- Quick UDP Internet Connections (QUIC)
- Path MTU Discovery
Lesson 15: Application Transport (48 minutes)
- Marshaling Systems
- Secure Shell (SSH)
- Hypertext Transfer Protocol (HTTP)
- File Transfer Protocol (FTP)
Lesson 16: Names and Time (1 hour, 12 minutes)
- The Domain Name Space
- DNS Query Lifecycle
- DNS Security and Privacy
- Network Time Protocol (NTP)
Lesson 17: Cloud Computing (36 minutes)
- Public vs. Private Cloud
- Impact on Network Engineering
Lesson 18: Security and Privacy Concepts (36 minutes)
- Security Taxonomy
- Privacy Concepts
- Authentication, Authorization, and Accounting
Lesson 19: Attacks and Threats (1 hour)
- Gaining Access
- Lateral Movement
- Denial of Service
Lesson 20: Security Tools (1 hour)
- Authentication Tools
- VPNs
- Encryption
Lesson 21: Managing Networks (1 hour)
- Network Documentation
- Management Challenges
Lesson 22: Troubleshooting (48 minutes)
- Troubleshooting Tools and Techniques
Lesson 23: Configuring a Network (1 hour, 12 minutes)
- Adding IPv4 and IPv6
- Adding a Switch
Lesson 24: Final Preparation (36 minutes)
- Learning Consolidation Activities
Why Choose BNA Education?
- Exam Pass Pledge
We are so confident that you will pass your certification exam after successfully completing our instructor-led course – this is our promise to you! If you follow our instructions and fail the corresponding exam within 30 days of your last mock test attempt, we’ll cover the cost of another opportunity to retake the exam.
- Authorised Pearson Partner
Partnered with Pearson, we are Australia’s leading provider of AWS training, recognised for quality and comprehensive offerings.
- "All-in-One" Experience Mock Tests
Our mock tests are conducted at the same position as the official exam, offering an “All-In-One” experience that provides the most realistic and immersive exam environment possible.
- Expert Trainers
Our trainers are professionals with years of hands-on industry experience and teaching expertise. They have also been directly involved in designing the certification exams, ensuring that you are learning exactly what you need to succeed.
- Save Money
We take pride in offering high-quality content and comprehensive resources while maintaining competitive pricing in the market.