Cisco Certified Support Technician (CCST)

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Cisco Certified Support Technician Course (CCST 100-150)

Duration

3 Days Instructor-led Training

Delivery Option

Instructor-led Classroom-based Training

or

Instructor-led Digital-based Live Training

Target Audience for CCST 100-150

  • Entry-level professionals with a base knowledge of Cisco looking to obtain the Cisco Certified Support Technician (CCST) certification. 
  • Individuals seeking foundational networking skills to begin their career in IT and networking. 

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Cisco CCST Course Overview

This instructor-led course prepares you for the CCST Networking (100-150) exam by introducing the foundational knowledge and skills needed to understand how networks operate, including devices, media, and protocols that enable network communications. 

The course covers topics such as standards and concepts, addressing and subnet formats, endpoints and media types, infrastructure, and diagnosing problems. Participants will have access to lessons, video learning, lab activities, self-assessment questions, and a MeasureUp practice exam to simulate the test day experience. 

Cisco CCST Prerequisites

No prerequisites required.

Cisco CCST Course Objectives

Upon successful completion, participants will be able to:

  • Describe foundational Cisco networking concepts. 
  • Explain the operation of networking devices and media. 
  • Understand addressing and subnet formats. 
  • Identify infrastructure components and their role in network communication. 
  • Diagnose and troubleshoot basic network problems. 

Cisco CCST Course Components

  • Lessons: Comprehensive modules covering key concepts and skills.
  • Video Learning: Demonstrations to reinforce theoretical knowledge. 
  • Labs: Hands-on activities to practice network configurations and troubleshooting.
  • Practice Test: Measure up practice exams with remediation in Practice Mode and exam simulation in Certification Mode.

Course Outline

Lesson 1: Shipping Things (48 minutes)
  • The Purpose of Packaging 
  • Addressing 
  • Packaging Data 
  • Tunnels 
Lesson 2: Addresses (1 hour, 48 minutes)
  • Address Scope 
  • Physical Addresses 
  • Internet Protocol Version 4 (IPv4) 
  • Why Two Addresses? 
  • Internet Protocol Version 6 (IPv6) 
  • Aggregation 
  • Network Prefixes 
  • Ports and Sockets 
  • Network Address Translation 
Lesson 3: Routing and Switching (1 hour, 24 minutes)
  • Manual Configuration 
  • Calculate an IP Address 
  • Assign an Address Through a Protocol 
  • Host-to-Host Communication and Address Resolution 
  • Switching Packets 
  • Routing Packets 
  • Redirects and Relays 
Lesson 4: Wired Host Networking Configuration (1 hour)
  • Windows
  • MacOS
  • Linux
  • Verifying Connectivity
  • Finding your Public IP Address
Lesson 5: What’s in a Network? (1 hour)
  • Hosts and Virtual Hosts
  • Mobile Devices
  • Things
  • Middleboxes
  • The Global Internet
Lesson 6: Network Models (48 minutes)
  • Why Are Models Important? 
  • The OSI Seven-Layer Model 
  • The TCP/IP Model 
  • The Recursive Internet Architecture 
Lesson 7: Wired Networks (1 hour)
    • Electrical Transmission and Interference 
    • The Maximum Transmission Unit 
    • Ethernet over Copper 
    • Fiber 
    • Pluggable Interfaces 
    Lesson 8: Wireless Networks (48 minutes)
      • Free Space Concepts
      • Wi-Fi
      • Cellular
      • Satellite
      Lesson 9: Bandwidth, Delay, and Jitter (48 minutes)
        • Bandwidth and Throughput 
        • Bandwidth and Delay 
        • Jitter 
        • Measuring Network Performance 
        Lesson 10: Basic Network Hardware (48 minutes)
          • Hardware, Ports, and Lights 
          • Network Diagrams 
          • Network Wiring 
          • Managing Heat 
          Lesson 11: Local Area Networks (36 minutes)
            • Building and Campus Networks 
            • The Home Network 
            • Configuring the Home Network 
            Lesson 12: Wide Area Networks (48 minutes)
              • Challenges in WAN Design 
              • Metro and Last-Mile Network Design 
              • Transit Provider Design 
              • Ring and Hub-and-Spoke Topologies 
              Lesson 13: Data Centers and Fabrics (36 minutes)
                • Web Applications 
                • Internet Exchange Points 
                • Spine-and-Leaf Fabrics 
                Lesson 14: Transport (1 hour, 24 minutes)
                  • IPv4 
                  • IPv6 
                  • User Datagram Protocol (UDP) 
                  • Transmission Control Protocol (TCP) 
                  • Quick UDP Internet Connections (QUIC) 
                  • Path MTU Discovery 
                  Lesson 15: Application Transport (48 minutes)
                    • Marshaling Systems 
                    • Secure Shell (SSH) 
                    • Hypertext Transfer Protocol (HTTP) 
                    • File Transfer Protocol (FTP) 
                    Lesson 16: Names and Time (1 hour, 12 minutes)
                      • The Domain Name Space 
                      • DNS Query Lifecycle 
                      • DNS Security and Privacy 
                      • Network Time Protocol (NTP) 
                      Lesson 17: Cloud Computing (36 minutes)
                        • Public vs. Private Cloud 
                        • Impact on Network Engineering 
                        Lesson 18: Security and Privacy Concepts (36 minutes)
                          • Security Taxonomy 
                          • Privacy Concepts 
                          • Authentication, Authorization, and Accounting 
                          Lesson 19: Attacks and Threats (1 hour)
                            • Gaining Access 
                            • Lateral Movement 
                            • Denial of Service 
                            Lesson 20: Security Tools (1 hour)
                                • Authentication Tools 
                                • VPNs 
                                • Encryption 
                                Lesson 21: Managing Networks (1 hour)
                                    • Network Documentation
                                    • Management Challenges 
                                    Lesson 22: Troubleshooting (48 minutes)
                                        • Troubleshooting Tools and Techniques
                                        Lesson 23: Configuring a Network (1 hour, 12 minutes)
                                            • Adding IPv4 and IPv6
                                            • Adding a Switch
                                            Lesson 24: Final Preparation (36 minutes)
                                                • Learning Consolidation Activities

                                                Why Choose BNA Education?

                                                • Exam Pass Pledge

                                                We are so confident that you will pass your certification exam after successfully completing our instructor-led course – this is our promise to you! If you follow our instructions and fail the corresponding exam within 30 days of your last mock test attempt, we’ll cover the cost of another opportunity to retake the exam.

                                                • Authorised Pearson Partner

                                                Partnered with Pearson, we are Australia’s leading provider of AWS training, recognised for quality and comprehensive offerings.

                                                • "All-in-One" Experience Mock Tests

                                                Our mock tests are conducted at the same position as the official exam, offering an “All-In-One” experience that provides the most realistic and immersive exam environment possible.

                                                • Expert Trainers

                                                Our trainers are professionals with years of hands-on industry experience and teaching expertise. They have also been directly involved in designing the certification exams, ensuring that you are learning exactly what you need to succeed.

                                                • Save Money

                                                We take pride in offering high-quality content and comprehensive resources while maintaining competitive pricing in the market.